3. HR Manager

Job Description

• End To End Recruitment, Data Management, Payroll
• Compliance & employee Engagement Activities, Performance Management
• All HR Operation related Activities

Qualifications: MBA, Degree or Diploma, PG in Human Resources, Specialization in Human Resources

Experience: 3 to 5 years of experience.(Working experience in Goa will be first preferred)

Location: Mumbai, Head Office

4. HR Executive

Job Description

• End To End Recruitment, Data Management, Payroll
• Compliance & employee Engagement Activities, Performance Management
• All HR Operation related Activities

Qualifications: MBA, Degree or Diploma, PG in Human Resources, Specialization in Human Resources

Location: Thane

5. Graphic Designers – HO

Job Description

• Hands-on experience on Adobe Photoshop, Illustrator, Coral draw & 3-D Animation video editing
• Prior experience in hospitality preferred

Location: Mumbai, Head Office

6. Assistant Sales Manager – Goa

Job Description

• Hotel sales managers are responsible for bringing in guests and making the hotel money
• Has good knowledge about Goa & has prior experience in handling sales for hotels & resorts in Goa
• Has prior experience in dealing with Charters
• Hotel sales managers are responsible for bringing in guests and making the hotel money
• Converting queries into sales or bookings
• Responsible for doing Market research for analyzing the market movement
• Has good communication skills & knows the local language

Qualifications: Bachelor’s or Master’s Degree

Location: Goa

7. Rooms Division Manager

Job Description

• Rooms Division Managers lead, control, and supervise the Front Desk, Guest Services, and Housekeeping departments
• work closely with Reservations to assure and maximize occupancy rate and revenue and they are also in charge of providing all necessary forecasts

Qualifications: Diploma or Degree of Hotel Management

Experience: 5 to 10 years of Experience.(Working experience in Goa will be first preferred)

Location: Goa

8. Reservation and OTA Manager

Job Description

• Proficiently handling Front office & Reservations Department, Revenue Management, Managing online Inventory(Always focus on OTA)
• Reviewing customers comments cards and eliminating causes of dis-satisfactions and developing suitable plans for business expansion
• Monitoring the operation of front office and guest service by exceeding the expectations, Evaluating workforce requirements, performing Training for the Team

Qualifications: Diploma or Degree of Hotel Management

Experience: 3 to 8 years of experience.(Working experience in Goa will be first preferred)

Location: Goa

9. Operations Manager

Job Description

• Handling the operations of the business and & revenue generation
• Responsible for taking the Hotel brand awareness in the local market in high level. Setting the target of Room occupancy and Banquet occupancy throughout the year
• Set the Operation procedure, make the all Rules, Regulations, Staff strength deciding and recruitment

Qualifications: Diploma or Degree of Hotel Management

Experience: 4 to 8 years of experience. (Working experience in Goa will be first preferred)

Location: Pan India

10. General Manager – Shirdi

Job Description

We are looking for an experienced Hotel Manager(2+ experience mandatory) to oversee the daily operations of our hotel at Shirdi, India. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of the business. It is important for the hotel manager to be involved in all aspects of the hotel operations. You will be just as responsible for dealing with complaints as for strategizing and preparing reports. You will be a key person of reference for employees and clients as well as external vendors. The hotel manager must be able to guide the employees to work as a well-functioning team. Therefore, the ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation. The goal is to enhance customer dedication and expand our clientele by strengthening our hotel’s reputation.

Responsibilities

• Supervise work at all levels and set clear objectives
• Plan activities and allocate responsibilities to achieve the most efficient operating model
• Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
• Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
• Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information, etc.)
• Deal with maintenance issues, shortages in staff or equipment, renovations, etc.
• Collaborate with external parties such as suppliers, travel agencies, event/conference planners, etc.
• Inspect facilities regularly and enforce strict compliance with health and safety standards

Requirements

• Proven experience as Hotel Manager or relevant role
• Fluency in English and Hindi; knowledge of Marathi language is a plus
• Understanding of all hotel management best practices and relevant laws and guidelines
• Working knowledge of MS Office
• Excellent customer service skills as well as a business mindset
• Demonstrable aptitude in decision-making and problem-solving
• Reliable with an ability to multi-task and work well under pressure
• Outstanding leadership skills and great attention to detail
• Degree in Business Administration, Hotel/Hospitality Management or relevant field is a plus

11. Revenue Manager – Head Office, Mumbai

Job Description

Oversee revenue management and distribution strategy of the hotel and manage day-to-day yield operations. Daily pick-up analysis, strategy adjustments, and reporting. Perform competitive benchmark studies and follow market trends. Create and maintain a 13-month rolling demand calendar. Create and develop pricing strategies in conjunction with the individuality of each hotel. Provide a weekly dynamic forecast of expected results, variances, and budget comparisons.

12. Purchase manager – Goa

Job Description

Responsibility for purchase of all items as and when required. Quotation Comparison of rates between suppliers and final rate approval from the higher authority. Verification of the requisition slips from the outlets. Sending purchase orders to suppliers by email or fax. Make purchase orders after the final order is placed. To confirm whether the material has reached the destination or not. Making daily purchase report. The material follows up and Delivery tracking. Maintain all relevant records and Quotations. Lead time analysis for each route with the mode of Transport. Bills and challans submission to Accounts department. Market Survey from time to time for exact price of materials. Follow-up with the existing vendors and develop new vendors. Must conduct meetings with suppliers and negotiate for best rates and quality of products. To check on the brand of products purchased.

13. Housekeeping Executive – Goa

Job Description

Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets in guest rooms and hallway.

14. Front Office Associate – Goa, Thane

Job Description

• Maintains the décor of the lobby.
• Welcome the guests to the hotel as per appropriate time of the day ( Good morning / evening)
• Register guest in the computer and generate a registration card.
• Assign Guest Room number and explain the type of room.
• Verify registration card information with the guest.
• Inform guest of room safe and mini-bar key and room key procedures.
• Inform guest of any messages, mail , faxes, etc received for them.

15. Restaurant Manager – Thane, Mumbai

Job Description

– Coordinates schedule and staffing for assigned shifts. Supervises restaurant staff during assigned shifts. Assists in the control of customer bills. Approves requisitions for required supplies in Manager’s absence. Promotes good public relations through the proper handling of customer complaints. Ensures that product served is in accordance with The Byke Hospitality standards by inspecting food presentation and ensuring that staff utilize proper serving techniques. Assists in the establishing of menus and special promotions. Performs various restaurant functions as required.

16. Captain and Steward – Thane, Mumbai

Job Description

Captain – Takes food and beverage orders and execute them. Monitors and maintains high standard of quality and speedy service. Strictly adheres to the opening and closing procedures established for the outlet. Has a thorough understanding and knowledge of all food and beverage items in the menu. Trains and coaches new recruits through on-the-job-training. Ensures that the service station and surrounding area is kept clean and organized at all times. Maintains and monitors operating supplies par stock and control spoilage and wastage. Handles all guest complaints, requests and enquiries on food, beverage and service. Establishes a rapport with guests maintaining good customer relationship. Ensures proper shift handovers in terms of (Pos Handling, CCG Handover. etc.)

Steward – Serves food and beverage orders. Provides high standard of quality and speedy service. Sets tables for different meal periods and reset them during high turnovers. Sends soiled and collects clean linen from laundry before and after lunch service. Prepares mis-en-place and performs side duties.
Sends and collects operating equipment for burnishing according to the schedules established by the Stewarding Department. Collects all general requisitions and food and beverage requisitions. Assists in opening and closing procedures established for the outlet. Has a thorough understanding and knowledge of all food and beverage items in the menu. Ensures that the service station and surrounding area is kept clean and organized at all times.

17. Duty Manager – Thane, Mumbai

Job Description

Keep track of monthly, quarterly and yearly goals. Work with management to assess and improve processes and policies. Monitor and report on revenue and cash flow. Uphold and enforce company policies. Train new hires. Address employee complaints or performance issues as needed. Check in with employees regularly to determine satisfaction. Schedule shifts. Help management create the department’s budget. Address customer issues and complaints. Schedule regular maintenance and cleaning of facilities. Meet regularly with upper management to stay informed on company issues. Oversee security of the facility.

18. Sales Executive – Thane, Mumbai

Job Description

Conduct market research to identify selling possibilities and evaluate customer needs.. Actively seek out new sales opportunities through cold calling, networking and social media. Set up meetings with potential clients and listen to their wishes and concerns. Prepare and deliver appropriate presentations on products/ services. Create frequent reviews and reports with sales and financial data.
Ensure the availability of stock for sales and demonstrations. Participate on behalf of the company in exhibitions or conferences. Negotiate/close deals and handle complaints or objections. Collaborate with team to achieve better results. Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel. Contact customers via calls or arranged meetings to discover their needs and requirements. Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel.

19. Assistant Sales Manager – Thane & Head Office

Job Description

Supervise the activities of sales representatives and team in order to meet sales target. Participate in the interviewing, hiring, and training of sales staff. Address issues bordering on pricing, delivery of goods/services, and resolution of customer complaints. Oversee the stocking and inventory of goods to ensure timely supply of order. Ensure the welfare of employees, and that their concerns are noted and addressed. Maintain an updated knowledge of company’s goals, vision, and values to ensure appropriate prioritizing. Collaborate with sales management to plan and develop effective sales strategies and to also set goals and targets. Perform administrative tasks of transaction recording, filing, and inventory. Maintain contact with clients in order to create a good working relationship that fosters increased sales and customer base. Assist sales managers in the planning and organization of periodic sales meetings.